Youzan is a leading e-commerce and cloud-based software provider for small and medium-sized businesses in China. Its products and services include online store management, customer relationship management, marketing and promotion, as well as payment and logistics solutions.
Founded in 2012 by Yiye Cai, Youzan started as an online store builder for micro and small businesses in China.
In 2013, Youzan launched its mobile app, which allows users to manage their online store on their mobile devices.
In 2015, Youzan launched its WeChat-based mini-program, which helps online store owners to sell products more effectively on WeChat.
In 2018, Youzan went public on the Hong Kong Stock Exchange.
As of 2021, Youzan has more than 2.8 million active online stores and over 820,000 daily active merchants in China.
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An all-in-one online store builder that allows small and medium-sized businesses to create and manage their own e-commerce websites.
A customer relationship management tool that helps businesses to manage customer interactions and improve customer retention.
A marketing and promotion platform that offers a variety of tools and features to help businesses drive traffic and increase sales, including discounts, coupons, and social media integration.
A payment gateway and online payment service that allows businesses to accept payments from a variety of sources, including bank transfers, WeChat Pay, and Alipay.
A logistics and delivery service that provides businesses with a range of options to get their products to customers efficiently and cost-effectively.
Youzan is a leading e-commerce and cloud-based software provider for small and medium-sized businesses in China. Its products and services include online store management, customer relationship management, marketing and promotion, as well as payment and logistics solutions.
Youzan and Alibaba are both leading e-commerce platforms in China, but Youzan focuses more on providing software and services to small and medium-sized businesses, while Alibaba offers a wider range of products and services, including online marketplaces, delivery and logistics, as well as cloud computing and digital media.
The pricing for Youzan's products and services varies depending on the features and services required. Youzan offers a range of pricing plans for businesses of different sizes and needs.
Youzan's online store builder allows businesses to create and manage their own e-commerce websites with features such as product listing and management, order processing and fulfillment, payment processing, and customer management.
As of now, Youzan only provides logistics and delivery services within China. However, businesses can choose to work with third-party logistics providers to ship their products internationally.